NÉOCALL
AT YOUR SERVICE
OUR SERVICE
OFFER
In B to B and B to C, NÉOCALL designs its services as a sustainable partnership with its customers.
For more than five years, we have been developing our high value-added outsourcing activities to satisfy our customers and meet the needs of all areas of activity.
ACQUISITION
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Customer portfolio management.
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Lead / project detection in B2C or B2B
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Remote sales on clients or prospects files
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Additional sale / cross
LOYALTY / RETENTION
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Welcome call
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Predictive retention / rétention campaign
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Claims management
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Customer satisfaction study
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Preventive Retention Program
CUSTOMER SERVICE
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Product information and prices
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Take and follow orders
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Commercial assistance
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Administrative assistance
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User level IT support (workstation)
CREATION OF CUSTOMER VALUES
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Additional sales and cross sales
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Sponsorship Program
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Upmarket
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Reduction of the management cost
CONDUCT OF ACTIVITY
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Making appointments with or without spatio-temporal optimization
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Planning teams technicians
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Planning teams business
SURVEYS AND INSURANCE
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Studies, surveys and qualifications
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Qualification of databases
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Sale of insurance solutions
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Follow-up of subscription files and /or customer claims
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Back office management
In B to B or B to C, NÉOCALL adapts perfectly to the sectors of activity and the types of customer targeted. We are already present in the sectors below:
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Automotive,
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Bank,
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Insurance,
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Mutual health-insurance,
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Medical,
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New technologies
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Energy,
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Satellite réception,
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Internet Service Provider
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Training
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Home sales (oenological products, cosmetics, textiles...)
OUR
SECTORS
OF ACTIVITY
For each campaign, NÉOCALL puts at your disposal:
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A project manager: single point of contact, he is at your disposal at each stage. Upstream, he will discuss the issues of your company with you. You will explain your expectations and the criteria that will make the appointment, or expected return, really qualified for your company.
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A team of dedicated telemarketers: they are trained in your business, your policy, your products and services and will have a personalized pitch to qualify your project.
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Qualified and exclusive appointments: as part of our quality approach, we are committed to the exclusivity of appointments. We do not put you in competition and each appointment is validated by our listening service.
NÉOCALL
CONTACT
CONTACT US
16 rue Beni Gàon - A1 Building
NETANYA (ISRAËL)
contact@neocall-center.com
You can contact us via the form below: